It’s Time to Expect Even More
The nation’s roadside assistance leaders are excited to announce the combination of Questx and Nation Safe Drivers.
What will this deliver to our customers? A superior customer experience.
- Technology: Questx’s best-in-class roadside solutions for insurance carriers and VSC providers.
- Expertise: NSD’s industry leading vendor network across roadside, mobile mechanic, paintless dent repair, tire replacement, windshield repair and mobile wheel repair.
- Stability: NSD and Questx have 90 years of combined experience delivering bespoke roadside solutions with an intense focus on superior customer experience.
With Questx’s unparalleled suite of technological solutions providing complete transparency and NSD’s #1 rated motor club delivering exceptional support, this partnership will revolutionize the way people experience roadside assistance.
State-of-the-Art Platform that Keeps Your Customers Safely on the Road
When your customers need assistance, they’re only concerned with one thing: that help is on its way.
Partnering with us guarantees your customers the ultimate peace-of-mind in any situation they may encounter on the road, every minute of every day throughout the year. Our comprehensive range of services include:
- Towing of vehicles (Light, Medium, Heavy, & Super Duty)
- Mobile Tire Change
- Mobile Lockout Service
- Fuel Delivery
- EV Charging
For over six decades, we’ve been empowering drivers to hit the road again. Join forces with the unparalleled #1 rated roadside assistance company and provide your customers with unbeatable support.
NSD & Questx provide Competent And Professional Roadside Providers When Drivers Need It Most
Track Our Response from Dispatch to Arrival
By partnering with us your customer is never alone. From the moment a call is received until the on-site assistance is completed, your customer can track the dispatched provider and talk to help at the click of a button.
Partnering with us can also help you:
- Enhance your overall customer loyalty
- Increase positive brand awareness
- Afford you with competent claims processing as NSD administers over 3.5 Million claims per month
Digital Expertise Delivered In Real-Time
You can’t manage what you don’t measure. As your roadside assistance partner, we’re committed to transparency in the pursuit of excellence.
With the integration of Questx, NSD now offers extraordinarily prompt and comprehensive updates on all road dispatches until their resolution. The data is 100% transparent and available in real-time with just a single click.
See where providers are. Track call wait times. See arrival times and measure customer satisfaction…all in realtime.
The NSD + Questx Roadside Assistance Model
You provide your customers a branded app
We offer a seamless best-in-class “white-label” service to our partners. We’re proud to be the #1 rated roadside assistance company. Your customer’s satisfaction is our priority.
Drivers use the app when in need
No one wants to be broken down on the side of the road. Your customers may be stuck, but they are never stranded. Help is a click away.
We route the call to a nearby roadside technician
With over 200,000+ service vehicles rolling across the country, the help your customers need is minutes away. And ongoing support is only a phone call away.
You get real-time data to track results
From initial inbound call to dispatch to roadside assistance resolution, all of the data surrounding your customer’s experience is available for your review.
NSD + Questx
We’re Everywhere Your Customers Are
We’re providing your customers support no matter where they are. We’re able to reach across Canada, the United States, and Puerto Rico with our network of vetted professionals. Whether they encounter a breakdown in the bustling cities or the remote corners of the country, we guarantee to deliver on our promise.
From our Headquarters in Boca Raton, we have a network of satellite offices across the country and into Canada, giving you the reach to support your customers everywhere.
- Boston, MA
- Jacksonville, FL
- Las Vegas, NV
- Montgomery, AL
- Sioux City, IA
- Sioux Falls, SD
- St. Johns, MI
- Sydney, Nova Scotia
Peace of Mind To Anyone On the Road
As a leading provider of roadside products and services, we work with our partners to keep their customers on the road.
Put our 60+ years of experience to work for you, today.
We help build custom, white-label solutions for a wide range of companies:
Stay profitable and increase brand loyalty after the sale.
We help you reduce risk while providing a needed benefit to your customer.
We help you build and maintain the trust and confidence that your customers desire.
Vehicle service contract providers
We help build peace-of-mind for your customers once they leave the dealership.
Fleet and logistic providers
Your business is dependent upon your vehicles being on the road. We help you maintain the reliability that your customers expect.
We know that your reputation is at risk with every vehicle that you rent. We can help reduce your risk and keep your customers safe and satisfied.
No one wants their leisure time impacted by a roadside issue. We help get your customer back to what they enjoy most.
Adventure and excitement aren’t found on the side of the road. We help get your customers back to the water or trail as fast as possible.
Your customers hauling their own boats can’t afford to have their trailers be broken down. Our Roadside Assistance program can include the help necessary to get their boats back on the water.
Equine & livestock transportation
We understand that your animals are precious cargo. We can provide specialized services to help your customers get back on the road to safely get the animals to where they’re supposed to be.